Shipping Policy

Thank you for shopping at HOMIE STORE. Here is everything you need to know about how your order gets to you.

Order processing

Orders are processed within 1-3 business days, Monday to Friday, excluding holidays. You will receive a confirmation email when your order is placed, and a second email with tracking information when your order ships.

Delivery times

Estimated delivery time is 6-7 business days within the United States, after your order has shipped. Some larger items, such as furniture, may take longer. Delivery times are estimates and may vary due to carrier delays, weather, or high order volume.

Shipping costs

Shipping costs are calculated and shown at checkout before you pay.

Tracking your order

Use the tracking link in your shipping confirmation email to follow your package. If your tracking has not updated after 5 business days, contact us at ralphonse44@gmail.com and we will help you.

Wrong address

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address entered at checkout, but contact us as soon as possible and we will do our best to help.

Damaged or missing items

If your order arrives damaged, or if an item is missing, contact us at ralphonse44@gmail.com within 7 days of delivery with your order number and a photo if possible. We will make it right.