Returns & Refunds Policy

We want you to be happy with your purchase from HOMIE STORE. If something is not right, here is how returns work.

Return window

You may request a return within 30 days of receiving your order.

What can be returned

Items must be unused, in their original condition, and in their original packaging. For health and safety reasons, certain personal items (such as in-ear earphones) can only be returned if they arrived defective or damaged.

How to start a return

1. Email us at ralphonse44@gmail.com with your order number and the item you want to return.
2. We will reply with return instructions, the return address, and any return shipping details.
3. Pack the item securely and ship it back.

Refunds

Once we receive and inspect your return, we will email you to confirm your refund. Approved refunds are sent to your original payment method within 5-10 business days.

Exchanges and damaged items

If you received a damaged, defective, or wrong item, contact us within 7 days of delivery with a photo, and we will arrange a replacement or a refund.

Questions? Contact us anytime at ralphonse44@gmail.com